NewAldaya Lifescapes is committed to treating every person with dignity and respect. We follow applicable civil rights laws and provide access to our programs and services without discrimination based on race, color, national origin, age, disability, sex, or any other characteristic protected by applicable law.
Accessibility and Language Assistance
NewAldaya provides reasonable modifications and appropriate communication aids and services for people with disabilities at no charge. These may include qualified sign language interpreters and information in accessible formats.
Free language assistance is available to individuals with limited English proficiency, including qualified interpreters and translated information.
To request assistance, call 319-268-0401.
Questions or Concerns
If you believe you have experienced discrimination or have not received needed assistance, you may file a grievance with:
[Designated coordinator’s name and title]
NewAldaya Lifescapes
7511 University Avenue
Cedar Falls, IA 50613
Phone: [Coordinator’s phone number]
Email: [Coordinator’s email address]
Contact the coordinator for help filing a grievance.
You may also submit a civil rights complaint to the U.S. Department of Health and Human Services, Office for Civil Rights, through its online complaint portal, by calling 1-800-368-1019 or 800-537-7697 (TDD), or by writing to:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
